Split and Merge is a versatile tool designed to enhance your kitchen's order management by allowing seamless division and combination of orders directly on your Kitchen Display System (KDS). This functionality provides flexibility in handling complex dining scenarios, ensuring efficient service and improved customer satisfaction.

Key Benefits:

• Better Kitchen Coordination – Easily split large or complex orders to improve prep efficiency.
• Improved Workflow – Organize orders in a way that aligns with your service flow, reducing confusion and preparation time.
• More Accurate Order Handling – Ensure items are grouped logically, minimizing mistakes and improving speed of service.

Splitting Orders

Splitting an order allows kitchen staff to move specific items from one ticket onto a separate order card. This is useful when:

• Coordinating prep for large orders – If a single ticket has too many items, splitting helps divide the workload between different stations.
• Separating items with different prep times – Keep quick-cook appetizers separate from main courses so they aren’t prepped too soon.
• Managing modifications more effectively – If an order contains both standard and highly customized items, splitting can help ensure accurate execution.

Merging Orders

When multiple orders need to be combined for more efficient prep and service, merging tickets ensures that:

• Orders for the same table or group are consolidated – Helps ensure all items are prepared and served together.
• Kitchen teams can reduce clutter and confusion – Fewer tickets to track means a smoother workflow.

With Split and Merge, your kitchen can adapt to dynamic service needs, ensuring better order organization, faster service, and a more efficient prep process.

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For detailed instructions on utilizing the Split and Merge feature, please refer to our Help Center article.