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Performance Analytics

Performance Analytics

Performance Analytics

Monitor kitchen performance

Get detailed reports on kitchen metrics, enabling data-driven decisions to enhance efficiency and service quality.

KDS Performance Analytics is a feature in Fresh KDS that provides detailed insights into your kitchen's efficiency by tracking key metrics such as bump times, order completion rates, and speed of service.

Key Benefits:

  • Monitor Bump Times: Analyze the time taken to clear orders from the KDS, helping identify areas for improvement.
  • Evaluate Speed of Service: Assess how quickly orders are prepared and delivered, ensuring consistent service quality.
  • Data-Driven Decisions: Utilize comprehensive analytics to make informed decisions that enhance kitchen performance.
KDS Metrics Dashboard on Fresh Web Browser

How It Works:

‍Access the Analytics feature through the Fresh KDS dashboard to view detailed reports on bump times and other performance metrics. These insights enable you to identify trends, recognize bottlenecks, and implement strategies to improve efficiency.

By leveraging KDS Performance Analytics, you can optimize your kitchen operations, leading to faster service and increased customer satisfaction.

Try Performance Analytics with In-App Metrics

Performance Analytics helps you track trends, analyze speed of service, and optimize workflows over time. But when you need real-time visibility into your kitchen’s performance, In-App Metrics keeps you informed right on your KDS screen.

Use them together for big-picture reporting + in-the-moment adjustments.

Learn more about In-App Metrics →

In-App Metrics

To learn more about accessing bump time reporting, check out this help article.

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Discover all the ways you can streamline your kitchen operations with Fresh KDS.

Item Summary

Track menu items in the summary bar. Tap to highlight all instances for quick prep.

Split and Merge

Divide or combine orders directly on your KDS, providing flexibility and improved order management to meet diverse dining needs.

In-App Metrics

Provide real-time kitchen performance insights, displaying average ticket times, order counts, and status breakdowns directly on your KDS.

Prioritize

Easily mark critical orders to stand out, ensuring they get prepared first.

Order Holds

Pause orders until the right time to prep, reducing clutter and improving kitchen efficiency.

Recall

Accidentally cleared an order or item? Instantly bring it back to the KDS screen with Recall.

SMS Messaging

Send automated, customizable text messages to customers, keeping them informed about their order status.

Move Orders

Rearrange tickets within the queue, enhancing workflow efficiency and ensuring timely order preparation.

Performance Analytics

Get detailed reports on kitchen metrics, enabling data-driven decisions to enhance efficiency and service quality.

Label & Ticket Printing

Take full control of your kitchen’s printing needs directly from Fresh KDS. From complete order tickets to individual item labels.

Cross Screen Communication

Every kitchen is different. Fresh KDS has multiple options for screen communication so you can keep every station in perfect sync.

Order Tracker

Connect Fresh KDS to a customer-facing order tracking screen to display when orders are ready for pick up.

Split View

Arrange order tickets into two horizontal rows based on order type, enhancing kitchen workflow and order prioritization.

Take-Out View

Organize off-premise orders in a dedicated display, showing key details like order type, pickup time and curbside pickup arrival.

Hold & Fire Courses

Updates course statuses from your POS to the KDS, ensuring the kitchen knows exactly when to prepare each dish—no extra tickets needed.

Get started for free.

Begin your Fresh KDS 7-day trial today by setting up your account. The process is completely free, and only takes a few minutes. No credit card is needed, and you can cancel anytime.

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