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AVAILABLE ON PREMIUM & UNLIMITED PLANS

Keep customers in the loop with order status texts

Send customers customizable text messages when their order is received or is ready, all automatically triggered from Fresh KDS.

Trusted by
5000+ Restaurants

Enhance your customer experience

Instant Order Notifications

Build customer confidence by ensuring they know their order has been received. As soon as the kitchen acknowledges their order, a confirmation text is sent, keeping your customers informed and satisfied.

Reduce Pick-Up Area Crowding

Say goodbye to crowded pick-up areas. Notify your customers with a text as soon as their order is ready, allowing them to wait comfortably and collect their food promptly when it’s done.

Streamlined Curbside Handoffs

Simplify curbside service with our convenient “I’m Here” link in the notification text. Customers can let you know they’ve arrived with a single click, ensuring smooth and efficient handoffs.

Personalize your customer communication

Personalize Your Messaging

Customize your customer interactions by including their name and quoted pick-up time in each message. Make your communication personal and efficient, showing customers you care.

Versatile Message Templates

Create various message templates tailored to different order types, complete with specific pick-up instructions. Enhance your operational efficiency by easily copying message content to other screens or locations.

Get started with customer messaging

Available on Premium and Unlimited Plans. To get started, start your free trial.

Start your free trial

Begin your Fresh KDS 7-day trial today by setting up your account. The process is completely free, and only takes a few minutes.

Free trial

Already have an account?

Unlock SMS messaging by upgrading your subscription to a Premium or Unlimited plan.

Available on Premium and Unlimted plans

Unlock enhanced communication options like SMS messaging, cross-screen communication, and printing.

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Get started with customer messaging

Available on Premium and Unlimited Plans. Begin your Fresh KDS 7-day trial today by setting up your account. The process is completely free, and only takes a few minutes.

Get started with customer messaging

Available on Premium and Unlimited Plans. Begin your Fresh KDS 7-day trial today by setting up your account. The process is completely free, and only takes a few minutes.

More Premium & Unlimited plan features

Access even more tools to transform your kitchen efficiency with Fresh KDS Premium and Unlimited.

Start your free trial

Resources for your success

Kitchen Display Systems
How a KDS Can Help You Keep Customers in the Loop

Learn how a kitchen display system keeps customers informed with real-time updates, improves order accuracy, and boosts satisfaction while streamlining operations.

See Story
How do I Upgrade my Fresh KDS Subscription?
What are the rates for customer messaging in Fresh KDS?
How do I use "I'm Here" notifications?
How do I obtain consent for customer SMS messaging?